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Cisco Collaboration Partner · Managed Service

Solutel Cloud Calling
Enterprise cloud telephony.
Managed by Solutel.

Unified communications based on Cisco Webex Calling. No physical PBXs, no maintenance. Just a professional cloud platform that works from day one.

Scalable enterprise solution — from 1 user to thousands, adapted to the actual size of your organization.

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Solutel Cloud Calling

Webex Calling
Managed Service · Cisco Powered
PlatformCisco Webex Calling
ModelManaged Service MSP
Scalability1 to thousands of users
CallsUnlimited + 110 destinations
DevicesPC, laptop, tablet, mobile
Admin panelFull access included
SupportDirect with Solutel
CISCO PARTNER
Collaboration · Premier
110+

international destinations included

4 - 6
business days for activation
11×5
direct support with technicians
∞
users, grows without limit
THE SERVICE
DEVICES
WHAT'S INCLUDED
DESTINATIONS
SUPPORT

The Service

A complete solution.
No proprietary infrastructure.

Solutel manages the entire platform for you. You focus on your business.

100% in the cloud

No hardware on your premises. The Cisco platform guarantees availability and call quality at all times.

Fully managed

Solutel handles configuration, monitoring, updates, and support. Your team just uses the service.

Scalable from 1 user

Add or remove users at any time. The solution grows with your company without changing platforms.

Cisco Webex Calling

Market-leading platform in unified communications. Voice, video, and messaging in a single tool.

PlatformCisco Webex Calling
Commercial ModelManaged Service
UsersFrom 1 to thousands
Geographic numberIncluded per user
CallsUnlimited national + 110 destinations
CommitmentAnnual subscription
Administrator panelFull access included
DevicesPC, laptop, tablet, mobile
Activation4–6 business days
ManagementSolutel (Cisco Partner)

Available on all your devices

Call from wherever you are

One license, all devices. Install the Webex App and start calling from any device.
🖥️

Desktop PC

Windows and macOS. Full management from your usual workstation.
💻
Laptop
Take your corporate extension with you. Works on any Wi-Fi network.
📱
Mobile
iOS and Android. Your corporate number always in your pocket.
⬛
Tablet
iPad and Android. Ideal for meeting rooms or mobile work environments.
☎️
IP Phone
Compatible with Cisco terminals. Traditional experience with cloud technology.

Full access to the administration panel

Your company administrator has full access to Cisco Control Hub, the Webex Calling management portal. They can manage users, extensions, call flows, IVR, and permissions in real time, independently, without relying on any operator. Training is included as part of the rollout.

All included

One service. No surprises.

The subscription covers everything you need to communicate professionally from day one.
Cisco Webex Calling Pro
Professional license per user with full access to all functionalities of the leading cloud platform.
Geographic number included
One geographic number per user. Possibility to port your current number or assign a new one.
Unlimited calls + 110 destinations
Unlimited national landline and mobile calls, plus calls to over 110 international destinations at no additional cost.
Multi-device Webex App
Softphone available for PC, laptop, tablet, and mobile (iOS and Android). One license, all devices.
IVR and call management
Automatic 1 or 2-level menus, transfers, diversions, music on hold, and configured voicemail.
Setup, configuration, and training
Go-live in 4–6 days: setup, call flow configuration, and training for users and administrator.
Monthly reports
Monthly report with a summary of incidents, availability, and service performance KPIs.
Solutel remote support
Direct assistance with specialized Cisco technicians. Monday to Friday from 08:00 to 18:00.
Continuous management
Monitoring, platform updates, license management, and periodic reviews included.

International coverage

Over 110 destinations included

International calls to landlines and mobiles included in the monthly rate. No additional cost.

Alemania
Andorra
Argelia
Argentina
Australia
Austria
Azores
Bélgica
Brasil
Bulgaria
Canadá
Chile
Chipre del Sur
Corea del Sur
Costa Rica
Croacia
Dinamarca
Eslovaquia
Eslovenia
España
Estados Unidos
EEUU-Hawai
Estonia
Finlandia
Francia
Grecia
Guadalupe
Guam
Guyana
Hong Kong
Hungría
India
Irlanda
Islandia
Israel
Italia
Ciudad del Vaticano
Japón
Letonia
Lituania
Luxemburgo
Malasia
Malta
Marruecos
Martinica
Mayotte
México
Mónaco
Noruega
Nueva Zelanda
Países Bajos
Panamá
Paraguay
Perú
Polonia
Portugal
Puerto Rico
Reino Unido
Rep. Checa
Reunión
Rumanía
Rusia
Singapur
Sudáfrica
Suecia
Suiza
Tailandia
Taiwan
Turquía
Venezuela
Vietnam
Alemania
Andorra
Austria
Azores
Bélgica
Bulgaria
Canadá
Chipre del Sur
Croacia
Dinamarca
Eslovaquia
Eslovenia
España
Estados Unidos
Estonia
Finlandia
Francia
Grecia
Guadalupe
Guyana
Hungría
Irlanda
Italia
Ciudad del Vaticano
Letonia
Lituania
Luxemburgo
Malta
Martinica
Mayotte
Mónaco
Noruega
Países Bajos
Polonia
Portugal
Reino Unido
Rep. Checa
Reunión
Suecia
Suiza
Alaska is part of the USA (same prefix) · Scotland, Wales, and Northern Ireland are part of the United Kingdom (same prefix) · Calls to special numbers are billed separately based on actual consumption.

Activation process

Operational in less than a week

From service confirmation to your first call, Solutel manages the entire process.
1

Accept the proposal

Sign the contract and provide the administrator's and user's email.

Day 1
2

Data and SEPA

You confirm the configuration data and sign the direct debit mandate.

Day 1–2
3

Activation

Solutel activates Cisco licenses, assigns the number, and configures call flows and IVR.

Day 2–5
4

Training and delivery

Training for users and administrator. Control Hub activated. Service operational.

Day 4–6

Support and assistance

Solutel technicians. Directly.

When you have an incident, you speak directly with the person who resolves it. No intermediaries or external escalations.

Support hours

Monday to Friday from 08:00 to 18:00. Direct remote assistance with specialized Cisco Webex Calling technicians.

Incident management

All incidents are registered and managed in Jira Service Management. Full traceability for each case.

Change management

User additions/deletions, extensions, IVR. We manage it or you can do it yourself from your administrator panel.

Monthly reports

Monthly report on service availability, incidents, and performance. You always know the status of your platform.

Contact Solutel
Would you like more information or a personalized proposal for your company? Write to us or call us.
📞963163797
✉️info@solutel.com
🌐www.solutel.com
📍Valencia · Madrid

Ready to transform your telephony?

Request a personalized proposal. We will contact you in less than 24 hours.
REQUEST PROPOSAL
963 163 797
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Soluciones y Servicios Telemáticos, S.L. — CIF B-96661467
Managed cloud telephony service based on Cisco Webex Calling.
Cisco Collaboration Partner.

The Service

What it is Devices What’s Included Destinations How it Works Support

Solutel

solutel.com 963163797 info@solutel.com Valencia · Madrid
© 2026 Soluciones y Servicios Telemáticos, S.L. · All rights reserved
Cisco Collaboration Partner
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Request your cloud telephony proposal

We will contact you within 24 hours to configure Cisco Webex Calling for your company.
Checkbox* field (GDPR-English)
In compliance with current legislation on data protection, we inform you that SOLUCIONES Y SERVICIOS TELEMÁTICOS SL is responsible for your personal data and will use them to carry out internal recruitment processes, both current and future. Applying for this job offer implies your authorization for us to process your data. Your CV data will be kept in our organization for a maximum period of one year, or until the candidate exercises their right to erasure. You can exercise your data protection rights or request further information at info@solutel.com. (General Data Protection Regulation EU 2016/679)

Request your cloud telephony proposal

We will contact you within 24 hours to configure Cisco Webex Calling for your company.
Checkbox* field (GDPR-English)
In compliance with current legislation on data protection, we inform you that SOLUCIONES Y SERVICIOS TELEMÁTICOS SL is responsible for your personal data and will use them to carry out internal recruitment processes, both current and future. Applying for this job offer implies your authorization for us to process your data. Your CV data will be kept in our organization for a maximum period of one year, or until the candidate exercises their right to erasure. You can exercise your data protection rights or request further information at info@solutel.com. (General Data Protection Regulation EU 2016/679)