TELEMATIC SOLUTIONS AND SERVICES SL
|SOLUTEL SL is aware of the importance of your privacy that is why no personal data is collected through this website without your knowledge. When we need to obtain information from you, we will always ask you to provide it voluntarily and expressly.
The data collected through the data collection forms on this website or other means such as subscriptions to our electronic bulletins (newsletters) will be incorporated into the automated files of personal data for which SOLUTEL SL is responsible, with registered office at Avenida Hermanos Maristas 28, office building 4º F-G, 46013, Valencia.
Personal data processed
Within the framework of the various processing activities carried out in the organization, the following types of data are collected:
SOLUTEL SL will treat the data confidentially and exclusively for the purpose of offering the requested services (including commercial, promotional purposes, sending product and service information, sending rates, invitations to fairs and events, notices and technical notes and advertising by electronic means), with all the legal and security guarantees imposed by the General Data Protection Regulation (GDPR) (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, which entered into force on May 24, 2016 and is mandatory as of May 25, 2018.
In order to adapt the information sent to the user’s interests, SOLUTEL SL elaborates commercial profiles based on automated processes and/or forms and surveys.
In order to respond to requests, the interested party must provide the minimum information requested. In case of contract, they cannot be attended.
Recipients and transfer of data to third parties
SOLUTEL SL undertakes not to transfer, sell or share the data with third parties without your express approval, unless legally required to do so.
We also inform you of the use of the LeadForensics tool, which manages company-related data in the B2B field. Lead Forensics works on the basis of reverse tracking of a commercial IP address. It uses code that tracks IP addresses that visit our website, identifies them as business-related and matches them against a worldwide database of proprietary business and commercial information. Direct identification of individuals from this data is excluded. We will not share this data with third parties under any circumstances. More information is available at www.leadforensics.com/privacy-policy
The personal data will be kept during the period of time in which there is a business relationship between the user and SOLUTEL SL or until the user indicates his desire to rectify or cancel them.
Also, SOLUTEL SL will cancel or rectify the data when they are inaccurate, incomplete or no longer necessary or relevant for its purpose, in accordance with the provisions of the General Data Protection Regulation (GDPR) (EU) 2016/679.
The user may revoke the consent given and exercise the rights of access, rectification, cancellation, opposition and data portability.
The maximum term for the resolution of the application is 30 days from its receipt, which may be extended for a maximum of 2 months whenever necessary.
The applicant may exercise his rights through the following means:
In person or by regular mail:
By contacting SOLUTEL SL at Avenida Hermanos Maristas 28, office building 4º F-G, 46013, Valencia or at the address [email protected], duly identifying yourself and indicating in a visible manner the specific right you wish to exercise.
Through the forms that are available on the web for this purpose, if you ARE A REGISTERED USER you can submit your request through the following link: https://www.solutel.com/politica-de-privacidad/derechos-arco/ . The process is automatic in most cases and in others requires the intervention of our data operator, you will receive a confirmation email.
If you are NOT A REGISTERED USER and you wish to exercise your rights over your personal data provided through your subscription to one of our mailing lists, you can do so through the following link https://www.solutel.com/politica-de-privacidad/newsletter-gestionar-mi-suscripcion/ or by clicking here.
Fill in the correct form and click “submit”, you will receive a confirmation email to perform any of the requested actions.
In any case, you can request the protection of the Spanish Data Protection Agency through its web site
Responsible for the processing of personal data: