IT Outsourcing and Specialized Technical Support
11x5 and 24x7 IT support: Solutions that minimize downtime in your business
NETWORKING | CYBERSECURITY | COLLABORATION
IT CONSULTING
Solutel, telecommunications company and technology integrator, with over 25 years of experience designing, implementing and supporting complete technology solutions that add value to the business of our customers.
IT SUPPORT
Faced with the growing expansion of virtualization and migration to the cloud and due to the high level of knowledge and specialization required in the IT world, having an outsourced IT support service has become a necessity for the IT departments of companies.
SPECIALIZED TECHNOLOGICAL SERVICES
Tailor-made solutions
We provide technology services specialized in corporate networks, cybersecurity, cloud PBX, contact center, remote IT support and IT outsourcing.
Solutel’s IT support team is made up of qualified professionals, specialized in the needs of companies, who will act as an external technology department, without fixed costs of personnel or structure, but with the benefits of IMMEDIATE TECHNICAL ASSISTANCE.
IT Outsourcing Services, technical support 24×7 | 11×5 specialized personnel in networks, communications, cybersecurity…
TECHNOLOGY AND CYBERSECURITY EXPERTS
On-Site technicians, remote support 24x7 | 11x5, migrations, cybersecurity solutions, secure communications auditing, cloud PBX, wifi, videoconferencing, network electronics...
TECHNOLOGY EXPERTS
Advantages of IT Outsourcing for companies
Outsourcing the IT department or IT services, either permanently or on a one-off basis for specific projects, allows your company to focus on the essentials. IT outsourcing provides multiple strategic and operational advantages that boost productivity, reduce costs and guarantee specialized support.
Highly qualified experts
Outsourcing part of your company’s technology management allows you to have a team of IT experts that offers immediate solutions, without the need for selection, training or internal hiring processes. Access expertise just when you need it.
Cost savings
Convert your IT costs from fixed to variable. By outsourcing technology services, you only pay for what you use and avoid unexpected expenses. Improve budget efficiency with an investment adjusted to your real needs.
Cybersecurity risk reduction
We reduce your technological risks with proactive support. Our team constantly monitors your systems to detect cybersecurity threats and respond immediately and remotely to any incident.
Focus on your business
Spend less time on technical issues and more time on what really matters: growing your business. With our IT support, your team focuses on strategic tasks while we manage the technology.
Access to technological innovation
Keep your company always up to date with the latest technologies. We offer you continuous access to innovative solutions, preparing you to adapt quickly to changes in the digital environment.
More competitiveness and productivity
Increase the efficiency and quality of your services with qualified IT professionals. Our expertise and specialized support improve your technological performance, increasing the productivity and competitiveness of your company.
REMOTE ASSISTANCE AND MONITORING
11x5 and 24x7 IT support for your company
Having specialized and constant technical support is key to guaranteeing the continuity and security of your technological infrastructure. Our service includes remote assistance and advanced monitoring of IP networks, with immediate attention, centralized telephone support and certified technicians.
Solutel thus becomes your technological partner to achieve your strategic objectives.
Remote management
We securely access your servers and equipment from Solutel to manage all contracted IT services, without interruptions and in real time.
Proactive monitoring
Real-time monitoring of the health of your network, collecting key data and metrics to detect anomalies and anticipate problems.
24x7/365 service
We offer technical assistance available all year round, both in 11×5 and 24×7 modes, adapting to the needs of each client.
Real-time alerts
We activate automatic notifications in the event of any anomalous conditions: power failures, high temperature, network outages or other critical problems.
Qualified technicians
We have a qualified team in constant training, endorsed by the main certifications of leading manufacturers in technology.
Mª Cruz Alcocer presents in detail the different levels of SOLUTEL’s support services for CISCO | MERAKI networks.
PERSONALIZED IT SUPPORT
Support tailored to your needs
At Solutel we offer scalable and customizable IT support services, designed to free your team from technical management and allow them to focus on what really matters: the growth of your business.
Our goal is to help you maintain, monitor, and optimize your technology infrastructure and communications, without complications or interruptions.
- Reactive service, on demand from the customer.
- Proactive service, without the need for customer intervention.
- Response to specific requests not included in the advanced modality.
Ready to optimize your IT environment with the support of an expert team?
Solutel's support services aim to free up the management, maintenance and monitoring of the infrastructure and communications that support your organization's business applications, so that the IT department can dedicate the day to day to what is truly important, which is the management of your business needs.
Our goal is to help you maintain, monitor, and optimize your technology infrastructure and communications, without complications or interruptions.
SOLUTEL COMMITMENT
Strategy, agility and confidence in your technological transformation
At Solutel we are committed to offering efficient and customized technological solutions, helping your company to optimize its IT resources and strengthen its network infrastructure.
Our approach combines technological strategy and close support, making us your ideal partner to face the digital challenges of today and tomorrow.
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