Make and receive outside calls with Microsoft Teams. Your switchboard with Microsoft Teams.
Solutel MS Voice Pack integrates your switchboard with Microsoft Teams so you can make and receive external calls. Chat, collaboration and cloud switchboard, all within the same App.
Why integrate telephony within Microsoft Teams?
Use MS Teams as a PBX. This is a big step for companies that like the idea of Unified Communications. Combine all your internal and external communications in a single system. Your switchboard with Microsoft Teams.
Our Solutel MS Voice Pack integration service:
geographic numbering
Call external numbers showing your landline number
Receive calls from external numbers
call transfer
Phonebook
call history log
call queues
Total mobility with computer and mobile app
And also, chat, teams, internal calls, conferences and file sharing.
What companies is it aimed at?
To organizations that want to use Microsoft Teams as a PBX, but are looking for more flexibility.
Any company that is deeply involved in using Microsoft Teams for internal communications can more easily use the platform for their external communication. This means less need for a separate PBX (and all the costs that come with it) along with better integration between systems.
Any company with a smaller IT team (or none at all) may want external support to use Microsoft Teams as a PBX.
Because the rates of Microsoft Calling do not fit with the needs of the company’s switchboard.
Usage scenarios
You can have a switchboard or not, you can only have one number and we can provide a complete native Cloud service with a Cloud switchboard plus the Microsoft Teams part.
To activate this service, Microsoft Phone System is required.
You can have a switchboard or not, you can only have one number and we can provide a complete native Cloud service with a Cloud switchboard plus the Microsoft Teams part.
To activate this service, Microsoft Phone System is required.
You can have a switchboard or not, you can only have one number and we can provide a complete native Cloud service with a Cloud switchboard plus the Microsoft Teams part.
To activate this service, Microsoft Phone System is required.
Direct Routing | direct routing
Microsoft Phone System Direct Routing allows you to connect a supported Session Border Controller (SBC) to the Microsoft Phone System.
With this capability, for example, local public switched telephone network (PSTN) connectivity can be configured with the Microsoft Teams client, as shown in the following diagram:
What does Solutel offer as a technology partner?
Solutel can give geographical numbering and associate a specific number with a Microsoft Teams user of a company or as many numbers as the company needs. For example, a company with multiple devices and each one wants to have an associated Microsoft Teams extension.
It can also work as a “single number reach” so that if you have a switchboard in the cloud with your desktop extension, the phone rings and the Microsoft Teams extension can also ring at the same time. Similarly, when you want to call from Microsoft Teams, you can do so using the resources of your switchboard.
Integration with any PBX that supports SIP protocol.
Support and maintenance of the solution.
Integrate your telephony within Microsoft Teams
With Solutel MS Voice Pack, connect your switchboard with Microsoft Teams to offer the best communication experience to your users.
Contact us by filling out the form or calling us by phone.
Ask us for a quote, a demo or more information.
