Solutel, telecommunications company and technology integrator, with more than 25 years of experience designing, implementing and supporting complete technology solutions that add value to the business of our customers. The value of Solutel? Your interdisciplinary team
Faced with the growing expansion of virtualization and migration to the cloud and due to the high level of knowledge and specialization required in the world of computing, having an outsourced IT support service has become a necessity for the IT departments of companies. Business.
OUR IT SUPPORT EXPERIENCE
We are a company of proximity and personalized service, we provide technology services specializing in corporate networks, cybersecurity, cloud PBX, contact center, remote IT support and IT outsourcing.
Solutel's IT support team is made up of qualified professionals, specialized in the needs of companies, who will act as an external technology department, without fixed costs of personnel or structure, but with the benefits of IMMEDIATE TECHNICAL ASSISTANCE.
IT Outsourcing Services, technical support 24x7 | 11x5 specialized personnel in networks, communications, cybersecurity... when a company does not have the initial capabilities in the use of IT solutions, it is crucial to hire experts in IT solutions to meet these business needs in a timely manner.
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LET'S TALK ABOUT IT SERVICE NEEDS OF YOUR BUSINESS
On-Site technicians, remote support 24x7 | 11x5, migrations, cybersecurity solutions, secure communications auditing, cloud PBX, wifi, video conferencing, network electronics...
Outsourcing the IT department, either on an ongoing basis or for specific projects that require greater dedication, has a number of advantages:
Cost savings: It is possible to foresee, to a large extent, all IT-related expenses and avoid unexpected costs. By not performing these processes in-house, your costs go from fixed to variable, and you only pay for what you use.
Focus on core business: You will spend less time trying to solve technical problems and more time focusing on developing your core business.
Reduce cybersecurity risks: Proactive support, we constantly monitor your systems to detect possible attacks and resolve them remotely.
Technological innovation: Your company will have access to the latest technologies and will be prepared to easily cope with new technological changes that may occur.
Strengthen competitiveness and productivity: Outsourcing your IT needs will give you access to highly qualified and experienced professionals, which will significantly improve your service and increase productivity.
IT Support Service 11x5 | 24x7
IT Support Levels
REPARA Fare | REPROGRAMA Fare
HOURS Fare | PREMIUM Fare
The support services offered by Solutel are customizable based on the specific needs of each client.
Packs can be contracted and combined by the client according to his needs.
Hours of operation: 11×5 | 24×7
Modalities: Basic (Reactive service at the client's request) Advanced (Proactive service without client intervention) Customized (Requests not covered by the advanced modality).
With these possible combinations our customers decide, depending on the criticality of their business, the IT support service that best suits their needs.
We bring technological strategies to your business
With Solutel's services you will receive prompt attention to your incident, as well as a diagnosis and resolution of problems that may arise in the technological field.
Solutel helps its clients to manage their own technological resources and improve their network structure. The consulting service is performed by experts in network analysis in order to solve possible problems in the network infrastructure quickly and safely.
The support services offered by Solutel are customizable based on the specific needs of each client. Not all clients require the same IT resources.