Enkoteams SL. AWS Success Story: AWS Remote Access and CISCO DUO Two-Factor Authentication
Enkoteams SL, a company in the CallCenter sector, whose main activity is market research and public opinion surveys in Spain and which provides its services to companies in the banking and healthcare sector, contacts Solutel as a partner of AWS and CISCO to present a solution to the problems arising from the state of alarm decreed by the arrival of COVID-19.
The arrival of Covid 19 forced more than 100 employees to be sent home and enabled to telecommute. They needed to be able to generate remote desktops quickly and securely. Security is a key element because the end customer is in the banking and healthcare sector. They implemented Amazon WorkSpaces with a rapid deployment. Teleworkers were able to access their desktop from anywhere at any time with any device. Amazon WorkSpaces is a secure, managed desktop-as-a-service solution.
Solutel implements AWS solutions as a cloud provider, offering everything from infrastructure technologies such as compute, storage and databases to emerging technologies such as machine learning and artificial intelligence, data lakes and analytics and internet of things.
What needs do you have?
After provisioning the remote desktops with AWS they needed to implement an AWS remote access solution and a two-factor authentication solution with CISCO DUO.
-
AWS remote access solution:
- Installation of a Cisco ASAv virtual appliance for connecting VPN clients using Anyconnect technology.
- Site-to-site VPN connection against an external datacenter to provide secure access to Amazon WorkSpaces customers.
-
Two-factor authentication solution with Cisco DUO:
- Installation of an MFA service interacting with a managed Active Directory on AWS.
- MFA’s solution provides secure access to a pool of machines in Amazon Workplaces (Cloud Remote Desktop Solution).
Initially the solution was implemented with the idea of maintaining it during the alarm state, but it has been maintained after de-escalation due to the versatility of the solution and its ease of management.
