CISCO SX/MX/DX70 Migration – End of Life
With the recent End of Life declaration of CISCO SX, MX, and DX70 Series video conferencing equipment, many organizations are faced with the challenge of upgrading their technology infrastructure. In this article, we explore the options available to you for effective migration, ensuring operational continuity, compatibility with new platforms, and improvements to the collaboration experience.

The following products (SX Series, MX Series, and DX70) will not be able to consume cloud services after June 1, 2025. CISCO SX/MX/DX70 Migration – End of Life

If any unforeseen security issues arise before June 1, 2025, Cisco may be forced to disconnect the devices early. In this article we present the proposed migration CISCO SX/MX/DX70 – End of Life to new models.

What is the proposal for CISCO SX/MX/DX70 – End of Life Migration?

Overall, CISCO offers a significant upgrade in terms of image quality, integration, ease of use, and processing.

4K video, optimized audio with noise cancellation, artificial intelligence, advanced cameras, and smoother integration with platforms like Webex and Microsoft Teams.

As a next step, we recommend exploring the following upgrade options:

Cisco offers migration options for its outdated video conferencing equipment to help businesses upgrade their technology infrastructure without losing efficiency or investment. Through its Return and Recycling Program, Cisco enables customers to return old equipment for recycling, ensuring an environmentally friendly process and complying with e-waste management regulations.

The proposed migration of older CISCO SX/MX/DX70 – End of Life to newer models such as Desk Series, Room Bar, Room Kit EQ or PRO, is for several technical, commercial and security reasons. Here are the main reasons:

🔧 1. End of Life (EoL/EoS)

These devices are already end-of-life or End of Support. This means:

• They don’t get any more software updates.

• They do not have active Cisco technical support .

• Support for new services such as Webex Cloud or security updates is not guaranteed.

🚀 2. New capabilities and performance

The new devices offer significant technological improvements:

• Faster processing (better video and audio performance).

• Cameras with artificial intelligence, automatic framing and participant tracking.

• Improved image quality (4K) and microphones with advanced noise cancellation.

• Full support for Webex, Microsoft Teams, Zoom, etc. (interoperability mode).

🔐 3. Security and compliance

The new models have:

• Stronger encryption for calls and shared content.

• Frequent security updates.

• Support for new enterprise security and privacy regulations.

☁️ 4. Webex and cloud integration

• The new devices are designed to operate natively on the Webex Cloud.

• They can be managed from the Webex Control Hub, simplifying monitoring and maintenance.

• Better integration with cloud collaboration tools, including calendars, smart rooms, IoT sensors, etc.

💰 5. Cost-benefit and efficiency

Although it requires an initial investment, migrating to new devices reduces costs in the long run:

• Less need for technical maintenance.

• Fewer failures and interruptions.

• Better user experience = more use of video conferencing rooms.

If you are evaluating a migration project or new rooms, at SOLUTEL we can help you prepare a technical and economic proposal to justify it internally.

Do you want to design your own workspace?

Cisco Workspace Designer is an interactive tool that allows you to efficiently design and configure workspaces. From rooms for 1 user to auditoriums. Its objective is to help companies create environments adapted to the needs of hybrid work, optimizing the use of meeting rooms and improving the collaboration experience.

With this platform, users can visualize and customize their spaces using a 3D configurator, choosing appropriate technologies for each environment, such as videoconferencing devices, environmental sensors, and room reservation systems. In addition, it facilitates integration with management tools such as Webex Control Hub, allowing you to centrally manage spaces and devices.

Workspace Designer