Success story Contact Center Markennovy. Cisco Unified Contact Center Express.Maria Cruz Alcocer
Success story Contact Center Markennovy. Cisco Unified Contact Center Express .
- Improve customer service.
- Strengthen the relationship with the client and retain it.
- Resource Optimization.
- Unified network.
- Get call reports.
Implemented solution: Cisco Unified Contact Center Express . Improve productivity and customer experience.
Cisco Unified Contact Center Express provides a sophisticated, secure, and available contact center solution for up to 400 agents and IVR ports that is easy to deploy and manage. This omnichannel solution is ideal for small to medium-sized formal and informal contact centers.
Mr. Julen Uribetxebarria, Department. Logistics, Mark’ennovy.
mark’ennovy – Custom Contact Lenses