NSA: Webex Best-in-Class in Secure Collaboration Guidelines.

NSA: Webex Best-in-Class in Secure Collaboration Guidelines.

NSA: Webex Best-in-Class in Secure Collaboration Guidelines.

Guidelines for a Safe, Secure, and Compliant Collaboration Ecosystem

The National Security Agency (NSA) published a set of guidelines for “Selecting and Using Security Services Safely. collaboration for telecommuting. “Guidelines that evaluated 17 collaboration service providers identified a dozen critical criteria for cybersecurity functionality and security assurance to help employees and organizations make informed decisions when selecting a collaboration service. The goal is to help users “reduce their exposure to risk” when conducting business throughout their workday.

The pandemic brought a new hybrid nature to the way we work. This sea change has raised new compliance issues that did not necessarily exist in the past when work was performed in an organization’s building and on secure internal networks using the organization’s devices. Today’s IT administrators must worry about data protection and regulatory compliance while expanding the technology footprint to include personal and external devices.

Breadth and depth for security in collaboration services

Whether in the office, at home, or roaming, CISCO’s approach to protecting devices, content, applications, data, and users is holistic and 360-degree in nature.

Customers have entrusted Cisco Webex with their collaboration , meetings, messages, calls, and mission-critical data. They want Webex to protect their data, help them comply with privacy laws and regulations, and reduce the risk of exposure to competition, private or confidential data being made public, unwanted press and a bad reputation. Webex provides a platform for collaboration that helps maintain the security of customer data by making privacy and security the highest priority in the design, development, implementation and maintenance of our networks, platforms and applications. Webex employs multiple technologies, procedures, and equipment to ensure the collaboration platform meets privacy and security requirements and provides customers with a choice of region to store their user content.

CISCO continually assesses and remediates vulnerabilities and monitors networks and systems for outages, service latency, and unusual and unauthorized events and activities.

Safe throughout the ecosystem

The Cisco Webex ecosystem addresses basic security criteria such as multi-factor authentication, controlling how collaboration invitations are shared, and end-to-end encryption.

CISCO systems ensure that user and organization data is secure across the board.

Protection of users and devices

Webex has automated user sign-in and sign-out (SCIM or AD Sync), single sign-on with the identity provider chosen by the customer, multi-factor authentication through Cisco Duo o HTTP Authenticator, OAuth 2.0 standard- based authorization, anonymous user identities, role-based access control and delegated administration.

When we use Webex, we also protect user devices. All content created in Webex is end-to-end encrypted, even cached content. Our built-in MDM capabilities through the Webex Control Hub ensure secure access for devices, including PIN lock to launch the app, admin controls for file sharing, and disabling message notification previews so no one can spy on messages on a locked screen and the ability to remotely erase Webex messages in the event of device loss or theft.

Securing content and meetings

End-to-end encryption keeps all content on Webex safe, including searches. Organizations also have the option of storing their encryption keys on premises, giving them maximum control. With the end-to-end encryption option for meetings, customers have exclusive control of the meeting’s encryption keys, and Cisco and no one can access their meeting content. We’ve been doing this for over 12 years and just announced a new standards-based approach to end-to-end encryption of meetings that also provides end-to-end verified identity and support for conference room devices.

Data Loss Protection (DLP)

At Webex, we’ve designed our ecosystem to help prevent users from making mistakes before they happen. Through our data loss prevention (DLP) features, organizations can prevent critical information from being maliciously or accidentally shared in meetings or messages. Organizations can track meeting content, messages, and files posted to spaces, track users added to spaces and meeting attendees, control unwanted users in spaces, and prevent sharing accidental or deliberate information and confidential data. Webex is the only collaboration solution that enables customers to use their existing DLP tools and policies for meeting recordings and transcripts.

Integrated compliance

With Webex Control Hub, organizations can define their data retention policy for meetings and messaging, including transcripts, highlights, recordings, and messaging content.

Expansion of security capabilities

To extend Webex’s security capabilities, the best integrated solutions can be quickly deployed to protect an organization’s data, as well as the data of its partners. They prevent confidential data leakage and provide anti-malware protection and multi-factor authentication.

To ensure that users comply with compliance policies, Cisco Cloudlock provides visibility and control over sensitive information stored in Webex messaging with more than 80 existing policies and the ability to create new policies. Cloudlock can automatically delete files or messages when policy violations are discovered, notify administrators, and remove users from spaces.

To help combat malware attacks, Cisco TalosClamAV scans all uploaded files for Trojan attacks, viruses, malware, and other malicious threats. All files shared on Webex that an organization designates are scanned and corrected, even if they are uploaded by external users. Infected files will be clearly marked and cannot be downloaded by end users to both organization-managed and personally-managed devices. Cisco TalosClamAV scans 1 billion files daily for more than 10 million users, with 7.2 billion attacks stopped each year.

Remote Worker Safety

Insure the remote user and their data will continue to be a primary policy in the new hybrid work model. Whether users work from home, in shared coworking offices, or in remote offices, the same security coverage inherent to on-premises work must be extended to these workers in the hybrid model. To further enhance remote worker security, Webex has created a set of cost-effective solutions for businesses and SMBs alike. With Cisco Webex Secure Remote Work Solutions, services such as meetings, messaging, and calls are secure. But that security coverage extends to endpoints, multi-factor authentication, DNS protection, and defense against malware for incoming email.

Source: see the full original article. Posted: April 20, 2021 09:00 AM PDT

 

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