Legal warning


1.1.Soluciones y Servicios Telemáticos SL (hereinafter, SOLUTEL) is an entity whose registered office is located at Avenida de Hermanos Maristas nº28 offices 4ª FG 46013 Valencia and whose CIF is ESB96661467. The contact telephone number is (+34) 96 316 37 97, and the fax is (+34) 96 374 83 53. The contact email address is as follows: [email protected].

This entity is registered in the Mercantile Registry of Valencia, Volume 5831, Book 3137, Folio 176, Section 8, Sheet V-55181, Inscription 1.

1.2. Likewise, the domain name, owned by SOLUTEL, is, being also owned,,


2.1. These are the general conditions (hereinafter “general conditions”) that regulate the access, navigation and use of the websites under the domain “” (hereinafter, Website), as well as the responsibilities derived from the use of its contents (hereinafter understood as “contents” the texts, graphics, drawings, designs, codes, software, photographs, music, videos, sounds, databases, images, expressions and information, as well as any other creation protected by the laws national and international treaties on intellectual and industrial property). Regardless of them, SOLUTEL  may establish specific conditions that regulate the use and/or contracting of specific services offered to Users through the Website.


2.2. It will be understood that the access or mere use of the Website by the User implies the adherence of the latter to the general conditions that SOLUTEL  have published at each time you access the Website and that will be available to users. Consequently, the User must carefully read these general conditions.

In this sense, User will be understood as the person who accesses, browses, uses or participates in the services and activities, free or onerous, developed on the Website.

2.3. Likewise, through the Website, SOLUTEL  may enable third parties to advertise or provide their services. In these cases, SOLUTEL  will not be responsible for establishing the general and particular conditions to be taken into account in the use, provision or contracting of these services by third parties and, therefore, cannot be held responsible for them.

2.4. Before using and/or hiring said specific services provided by SOLUTEL, the User must carefully read the corresponding particular conditions created for this purpose by SOLUTEL. The use and/or contracting of said specific services implies the acceptance of the particular conditions that regulate them in the version published by SOLUTEL at the time said use and/or contracting takes place.


3.1. SOLUTEL, as the author of a collective work, or any work or services of any nature, is the owner of the intellectual and industrial property rights of the Website, and is also the owner or has the corresponding license over the intellectual, industrial and image of the content available through it.

3.2. In no case shall it be understood that the access and navigation of the User implies a waiver, transmission, license or total or partial transfer of said rights by SOLUTEL.

3.3. Consequently, it is not allowed to suppress, elude or manipulate the copyright notice (“copyright”) and any other data identifying the rights of SOLUTEL or its owners incorporated into the contents, as well as the technical protection devices, fingerprints or any information and/or identification mechanisms that may be contained in the contents.

3.4. Likewise, it is prohibited to modify, copy, reuse, exploit, reproduce, publicly communicate, make second or subsequent publications, upload files, send by mail, transmit, use, treat or distribute in any way all or part of the contents included in the Site. Web if you do not have the express written authorization of SOLUTEL or, where appropriate, of the owner or owners of the corresponding rights.

In particular, SOLUTEL  expressly opposes that the reproduction of its pages may be considered a citation in the terms provided in article 32, 1st second paragraph, of the Intellectual Property Law.

If you are interested in an authorization or license to use the contents of the Website in any way, go to


4.1. Access to the Website by Users is free and free of charge. However, some of the services and content offered by SOLUTEL or third parties through the Website may be subject to the prior contracting of the service or product and the payment of an amount of money in the manner determined in the corresponding Particular Conditions, in which case they will be made available to you clearly.

4.2. When it is necessary for the User to register or provide personal data in order to access any of the services, the collection and processing of the personal data of the Users will apply the provisions of the  Privacy Policy  collected on the Website.

4.3. The contracting of products and services through the Website by minors of legal age is prohibited, and the consent of their parents, guardians or legal representatives must be duly and previously obtained, who will be considered responsible for the acts that they carry out. minors under their care, in accordance with current regulations.


5.1. The contents included in the Website are provided only to consumers or end users. Any unauthorized commercial use of the same, or their resale, is prohibited, except with the prior written authorization of SOLUTEL.

5.2. If for the use and/or contracting of a service on the Website, the User should register, he/she will be responsible for providing truthful and lawful information. If, as a result of registration, the User is provided with a password, the User undertakes to make diligent use and keep the password secret to access these services. Consequently, Users are responsible for the proper custody and confidentiality of any identifiers and/or passwords that are provided by SOLUTEL, and undertake not to assign their use to third parties, either temporarily or permanently, or to allow their access to outsiders. The User will be responsible for the use of the services by any illegitimate third party who uses a password for this purpose due to non-diligent use or loss of the same by the User.

5.3. By virtue of the foregoing, it is the User’s obligation to immediately notify SOLUTEL  Any fact that allows the improper use of identifiers and/or passwords, such as theft, loss, or unauthorized access to them, in order to proceed with their immediate cancellation. As long as such facts are not communicated, SOLUTEL  will be exempt from any liability that may arise from the improper use of identifiers or passwords by unauthorized third parties.

5.4. The access, navigation and use of the Website is the responsibility of the User, for which the User undertakes to diligently and faithfully observe any additional instructions given by SOLUTEL or by authorized personnel of SOLUTEL regarding the use of the Website and its contents. Likewise, we urge you to notify SOLUTEL  any fact of which he is aware and supposes a conduct contrary to law or violates the rights of any third party either through the tools of the Website or through the  contact form .

5.5. Therefore, the User undertakes to use the contents diligently, correctly and lawfully and, in particular, undertakes to refrain from:

  • use the contents for purposes or effects contrary to the law, morality and generally accepted good customs or public order;
  • reproduce or copy, distribute, allow public access through any form of public communication, transform or modify the contents, unless you have the authorization of the owner of the corresponding rights or this is legally permitted;
  • use the contents and, in particular, the information of any kind obtained through the page or the services to send advertising, communications for direct sales purposes or with any other kind of commercial purpose, unsolicited messages addressed to a plurality of regardless of its purpose, as well as to refrain from marketing or disclosing said information in any way.

6.1. The Website makes different spaces and participation tools available to the User to encourage conversation and the exchange of ideas and opinions among users. Its objective is to remain open and accessible to anyone as long as basic rules of coexistence and respect are respected.

Through these tools and spaces, the User may:

Have your own space, called Profile, which will identify you under your real name or your user identifier (nick) associated with the user account. The user account may, if the User so chooses, be associated with an image (avatar) of their choice and that will represent them visually in the different participation spaces of the Website. The avatars of those users that the User follows and also of those that follow the User will be visible in the Profile so that you can be informed and easily recognize them.

The activity of participation in the Website will be reflected in the Profile. The User’s comments are public and may be consulted compiled in a Profile together with the responses and mentions received from other users. Other users may follow the activity of the User that is generated on the Website, the comments or the contests and promotions in which the User is participating.

The activity of participation in the Website will be reflected in the Profile. The User’s comments are public and may be consulted compiled in a Profile together with the responses and mentions received from other users. Other users may follow the activity of the User that is generated on the Website, the comments or the contests and promotions in which the User is participating.

The activity of participation in the Website will be reflected in the Profile. The User’s comments are public and may be consulted compiled in a Profile together with the responses and mentions received from other users. Other users may follow the activity of the User that is generated on the Website, the comments or the contests and promotions in which the User is participating.

This Profile will be public but certain activities of a private nature (such as start of monitoring, moderated content, individual notifications of participation in promotions and games and any other private notifications) will remain hidden, only visible to the User.

6.2. Participation Rules

  • In no case will the publication of content that manifestly promotes hatred, contempt or discrimination based on birth, race, sex, religion, nationality, opinion or any other personal or social circumstance be allowed. Nor will attempts to impersonate third parties or the publication of private contact data be tolerated, whatever their purpose, in any case.
  • Messages that contain ‘spam’ or those with links to sites that have nothing to do with the purpose of the conversation will not be approved either.
  • We seek polite messages for an exchange of views, so personal attacks and messages unrelated to the conversation will not be allowed.
  • To avoid repeated comments, we recommend reading a conversation first before participating in it.
  • The User is responsible for all manifestations on the Internet as in any other place.
  • User Posts do not necessarily correspond to our editorial line.
  • The Website reserves the right to delete, for any reason and without prior notice, any information or content generated in the participation spaces.
  • The Website makes available a tool for reporting inappropriate messages or content, accessible through a button provided for this purpose.
  • The Website expressly declines any responsibility arising from the content hosted by users, without prejudice to which it will adopt the appropriate measures to detect and address claims about possible illegal activities by them, expressly reserving the possibility of interrupting at any time and without prior notice, temporarily or permanently, the participation service offered to any user whose content may be considered illegal, prohibited or simply inappropriate.

7.1. In the event that the User sends content of any kind to the Website, he/she declares, guarantees and accepts that he/she has the right to do so freely, that said information does not infringe any right of intellectual property, trademark, patent, commercial secret, or any other right of a third party, that said information is not confidential and that said information is not harmful to third parties.

7.2. The User acknowledges assuming the responsibility and will leave SOLUTEL harmless for any damage derived from any communication provided personally or on his behalf, reaching said responsibility without any restriction the accuracy, legality, originality and ownership of the same.

7.3. SOLUTEL reserves the right to decide the disclosure or publication of the content sent by the User.

7.4. In the event that the content sent by the Users contains images (including therefore the avatar) the User declares and guarantees and accepts:

  • That he is of legal age for legal purposes.
  • That you are the author or owner of the rights of the images and that you have the right to send them and that they do not infringe any intellectual property rights, trademarks or any other rights of third parties.
  • That the aforementioned images have been made with the consent of the people who appear in them and that in the event of minors appearing, the aforementioned consent has been given in writing by their legal representatives and may be accredited at any time that is required for it.

7.5. SOLUTEL  reserves the right to publicly communicate the images it deems appropriate and is empowered to reproduce and communicate them in all media owned by it.

7.6. The User acknowledges assuming responsibility and will leave SOLUTEL unscathed  for the above demonstrations.

7.7. The User grants the EDITORIAL UNIT free of charge, without an exclusive character, the rights of reproduction, distribution, transformation and public communication, in all possible modalities, in relation to the contents sent (photographs, images with or without movement, texts, information, databases, sound recordings or any other works or services). The aforementioned assignment is made for everyone, for the maximum duration currently provided for in the Intellectual Property Law and with the express power of assignment to third parties.


8.1. SOLUTEL does not guarantee the legality, reliability, usefulness, veracity or accuracy of the services or the information that it disseminates through the Website.

8.2. Consequently, SOLUTEL  does not guarantee and is not responsible for: (i) the continuity of the contents of the Website; (ii) the absence of errors in said content or the correction of any defect that may occur; (iii) the absence of viruses and/or other harmful components on the Website or on the server that supplies it; (iv) the invulnerability of the Website and/or the impregnability of the security measures adopted therein; (v) the lack of usefulness or performance of the contents of the Website; (vi) the damages caused, to himself or to a third party, by any person who violates the conditions, rules and instructions that SOLUTEL  established on the Website or through the violation of the security systems of the Website.

However, SOLUTEL declares that it has adopted all the necessary measures, within its possibilities and the state of technology, to guarantee the operation of the Website and avoid the existence and transmission to Users of viruses and other harmful components.

  1. LINKS

Links to other Websites

9.1. On the Website, the User may find links to other web pages through different buttons, links, banners, etc., which are managed by third parties. SOLUTEL  does not assume any type of responsibility for any aspect related to the web page to which a link is established from the Website.

9.1. On the Website, the User may find links to other web pages through different buttons, links, banners, etc., which are managed by third parties. SOLUTEL does not assume any type of responsibility for any aspect related to the web page to which a link is established from the Website.

Links on other websites to the Website

9.3. If any User, entity or website wishes to establish any type of link to the Website, they must comply with the following conditions and requirements:

  • The link may be directed to the Home Page of the Website.
  • The link must be absolute and complete, that is, it must take the User, by means of a click, to the URL address of SOLUTEL and must completely cover the entire length of the Website screen. In no case, unless SOLUTEL expressly authorizes it in writing, the website that makes the link may reproduce, in any way, the Website, include it as part of its website or within one of its “frames” or create a “browser” on any of the pages of the Website.
  • On the page that establishes the link, it cannot be declared in any way that SOLUTEL has authorized such a link, unless SOLUTEL has done so expressly and in writing. If the entity that makes the link from its page to the Website wishes to include in its web page the brand, denomination, trade name, label, logo, slogan or any other type of identifying element of SOLUTEL and/or the Website, it must have previously with your express authorization in writing.
  • SOLUTEL does not authorize the establishment of a link to the Website from those web pages that manifestly promote hatred, contempt or discrimination based on birth, race, sex, religion, nationality, opinion or any other personal or social circumstance and in general, that contravene morality, public order or generally accepted social norms.

9.4. SOLUTEL does not assume any type of responsibility for any aspect related to the web page that establishes that link to the Website, specifically, by way of example and not limited to, its operation, access, data, information, files, quality and reliability. of its products and services, its own links and/or any of its content, in general.

Services provided by third parties through the Website

9.5. SOLUTEL does not guarantee the legality, reliability and usefulness of the services provided by third parties through this page or on which SOLUTEL only acts as an advertising channel or intermediary service provider.

9.6. SOLUTEL will not be responsible for damages of any nature caused by the services provided by third parties through this page, and in particular, by way of example, those caused by:

  • non-compliance with the law, morals or public order;
  • the incorporation of viruses or any other computer code, file or program that may damage, interrupt or prevent the normal operation of any software, hardware or telecommunications equipment;
  • the infringement of intellectual and industrial property rights, business secrets, contractual commitments of any kind.
  • the performance of acts that constitute illicit, misleading or unfair advertising and, in general, that constitute unfair competition;
  • the lack of veracity, accuracy, quality, relevance and/or timeliness of the content transmitted, disseminated, stored, received, obtained, made available or accessible;
  • the infringement of the rights to honor, personal and family privacy and the image of people or, in general, any type of third party rights;
  • the inadequacy for any kind of purpose and the disappointment of the expectations generated, or the vices and defects that could be generated in the relationship with third parties;
  • non-compliance, delay in performance, defective performance or termination for any reason of the obligations contracted by third parties and contracts made with third parties.

10.1. SOLUTEL may modify the terms and conditions stipulated here, totally or partially, publishing any change in the same way in which these general conditions appear or through any type of communication addressed to Users.

10.2. The temporary validity of these general conditions coincides, therefore, with the time of their exposure, until they are totally or partially modified, at which time the modified general conditions will become valid.

10.3. Regardless of the provisions of the particular conditions, SOLUTEL may terminate, suspend or interrupt, at any time without prior notice, access to the contents of the page, without the possibility for the User to demand any compensation. After said termination, the prohibitions on the use of the contents set out above in these general conditions will remain in force.


11.1. The headings of the different clauses are for information only, and will not affect, qualify or expand the interpretation of the general conditions.

11.2. In the event of a discrepancy between the provisions of these general conditions and the particular conditions of each specific service, the provisions of the latter shall prevail.

11.3. In the event that any provision or provisions of these general conditions were considered invalid or inapplicable, in whole or in part, by any Court, Tribunal or competent administrative body, such nullity or non-application will not affect the other provisions of the general conditions or the particular conditions of the different SOLUTEL services.

11.4. The non-exercise or execution by SOLUTEL of any right or provision contained in these general conditions will not constitute a waiver of the same, unless acknowledgment and agreement in writing by you.


12.1. The relationships established between SOLUTEL and the User will be governed by the provisions of the current regulations regarding the applicable legislation and the competent jurisdiction. However, for cases in which the regulations provide for the possibility for the parties to submit to a jurisdiction, SOLUTEL and the User, expressly waiving any other jurisdiction that may correspond to them, submit to the Courts and Tribunals of the city of Valencia.