Discussion forum October 27 MADRID: Quality in customer service, supervisor and his teamMaria Cruz Alcocer
Solutel invites you on October 27 to our dynamic debate table on the figures of the SUPERVISOR and HIS TEAM in improving the quality of customer service:
- SOLUTEL Presentation
- Presentation of the Participants | Guests
- Supervisor and his team. Challenges and solutions.
How to resolve situations of noise, concentration of operators, telework, staff motivation, conflicts between operators, improve the rate of calls, access to information from teleoperators, ensure computer media in good condition, record information … ?
- Coffee break
- Omnichannel Experience | Trends that mark the future of the Contact center
- Presentation Success story
- Questions | Closing
Confirm your attendance at firstname.lastname@example.org with the name of the attendees.
Dept. SOLUTEL Marketing
Don Quijote 1, Madrid, 28020