Last July 9 at Solutel we celebrated our I TICs Talk, an event in the form of a virtual round table, very dynamic, where we invited various professionals from a sector and – around an argument axis – we launched a series of questions so that each which – from his prism – issued his opinion. That first TICs Talk focused on the educational sector and its epigraph was “Safe Teleformation”. Through these TICs Talk SOLUTEL wants to know first-hand the various cases that professionals from different productive sectors of society face and how technology can help to be more efficient. In this publication we present the CONCLUSIONS I TICS TALK SOLUTEL: SECURE TELEFORMATION

Under the aforementioned heading, more than a large representation of professionals in the educational sector (principals of private and concerted schools, teachers, ICT coordinators, psychologists …) explained how they faced the education of their students during confinement; What were the main problems they had to solve, how were the reactions of the kids, what did they learn (and we are not just referring to curricular content) and how the teachers surprised all their students every day with a new way of teaching.
Thus, the most repeated words among all professionals were “cooperation” and “accompaniment”.

For years the School Centers have carried out collaborative educational projects; However, nothing like confinement to have to carry it out – yes or yes – and for the boys to share the progress of the course at a distance both between classmates and with their teachers.



One of the most typical characteristics of this course during confinement was that the kids were much more accompanied by their tutors and / or teachers than in the classroom course. Some students stated that they felt constantly evaluated. All those who participated in the debate, in unison, stated that they closely accompanied the students, not in order to evaluate, but in order that they did not feel “alone”.
This accompaniment – according to all professionals – should be more evident than ever because children are used to living with other children, sharing experiences, learning, playing. If this process is suddenly interrupted, it is an obligation for teachers to be more than ever next to the kids to guide them; not evaluate them, but accompany them. Therefore, it is necessary to monitor this emotional support.

Digital divide:

The confinement highlighted a digital divide in two ways: from the hardware point of view it has been seen that in families with 4 members there is no team per user. From a methodological point of view, it was verified that there is -from the parents but also from the students themselves- a lack of real digital skills.

It has been talking for years if children are digital natives due to their -theoretical- skills with technologies but it has been proven that, in reality, they are not, concluding that -effectively- they are consumers of digital entertainment, but working, even if it is in Basic mode, with a database or managing office programs becomes complex. In this sense, the absolute majority of education professionals advocate the introduction of technological tools in the classroom, which are soaked in it and its processes because -in a few years- when they join the labor market, they must use very useful tools. similar to those that already exist for the educational environment.

And the next course?

With regard to next year, some professionals pointed out a key aspect in relation to the school, in its strict sense, referring to the building, the distribution of these educational spaces. Some of them pointed out that -today- they are not spaces designed for learning, but to house children, the need to recover spaces for teaching (libraries, dining rooms, gyms, etc.) becomes a priority due to uncertainty that plans on the educational sector for the beginning of the 2020/21 academic year; where the forecasts point in the direction of a hybrid between face-to-face classes and online classes, with spaces designed so that teachers can teach their subjects from small sets installed in the school and that, from there, their classes are safely relayed to the students who follow the content online.
In this sense, schools must scrupulously watch from which device a teacher connects with their students and that guarantees the security of communications, so that no data can be violated.

Picaresca 3.0

During the TICs Talk, one of the participants participated -at first and unconsciously- in a backlit shot. At SOLUTEL we advise you to try to find a position with a clearer illumination of your face in order to see him clearly. This professional – apologizing for this small detail – later clarified that one of the ways in which many students were evaluated was in a backlight, without the teachers realizing that, in said light plane, when not correctly checking the features of the This student could be receiving additional information by any other means without the teacher realizing it.
Undoubtedly, 100 minutes of fluid conversation with professionals from the educational sector that, with total security, would have given much more; an enjoyable way of knowing how various industrial sectors can continue to perform their function, either in person or online. We wait for you in the next TICs Talk that we will announce through our website and on social networks.

Learn how SOLUTEL can help your educational center in the digital transformation

Do not hesitate, contact us!


What does Solutel contribute as a technology provider?

1. Remote education solutions

Complete virtual classroom

Cisco Webex is a complete collaboration solution. Its Meetings version not only includes video conferencing, but also the possibility to share the desktop and applications, multimedia resources, annotations and surveys. Everything in real time.

These functionalities provide a complete virtual classroom, where students participate in classes in a guest mode, without the need for a user account. Everything is managed from the personal room of the teacher, who “invites” the students, controls the audio -silending the micro of the students when he needs it- and can record the session to share it or review it later.

For its part, the Cisco Webex Teams version facilitates collaboration between teachers and school staff, with advanced chat, videoconferencing, and document and screen sharing capabilities in a more structured environment.

Privacy & Security

The Cisco Webex platform has more than 130 million monthly users worldwide, and processes more than 6 billion minutes of meetings every month. It guarantees the privacy and maximum security of the data and content exchanged in the sessions using advanced security and encryption tools.

It is a Com cloud ’(Cloud Computing) solution that does not consume storage resources on personal computers. And although Cisco is prioritizing Webex traffic in its data centers to ensure its full availability, it recommends staggered download and installation so that it does not cause delays.

Share, generate and develop

Teachers can participate with colleagues in disparate locations. Through interactive videos and virtual labs, they can share the results, generate and develop new knowledge.

2. Cybersecurity solutions for remote education. CISCO UMBRELLA

Cisco Umbrella is the answer to your cloud security challenges. It helps protect Internet access for all users whether they connect from school or outside of school.

Your systems will be safe anytime, anywhere thanks to protection from malicious Internet addresses.

Umbrella acts as a security layer for Internet access. It offers inspection and control to support security compliance and provide effective threat protection. Cisco Umbrella offers visibility to protect users anywhere in an up-to-date way.

What issues is resolved with Cisco Umbrella for Education?

  • Block threats before:

Stop malware before it reaches your campus network or student and teacher devices.

  • Extend protection:

Eliminate blind spots. Protect students and staff wherever they go, wherever they have Internet access, on or off campus.

  • Secure users, data, applications:

Protect users, data, and cloud applications from compromised accounts, malware, and data breaches. Enable compliance with CIPA (Internet Child Protection Act) and HIPAA (Health Insurance Portability and Liability Act).

  • Enable safe use:

Create a safe but open learning environment with no impact on student privacy or staff productivity.

The time has changed

Traditional in-school security was not created to protect cloud-enabled mobile users. Today’s schools and universities are highly connected environments, with students and staff using their laptops, tablets, and smartphones to access institutional data anywhere, both on and off campus. As a result, users are more likely to become infected with malware because they connect directly to the Internet, creating gaps in visibility and coverage. Students and teachers have the flexibility to automatically install and enable applications, or access, create, and share information with anyone, anywhere. That means schools and universities around the world face an increased risk of sensitive data being exposed inadvertently or maliciously.

Applications, data, and identities are moving to the cloud very quickly to take advantage of cost savings, scalability, and accessibility. For schools, adopting SaaS applications gives students and faculty more control over the applications they use and the information they share on and off campus. With SaaS, applications and sensitive data are no longer restricted behind a firewall, and your staff doesn’t need to use the VPN to do their job. As more schools and distributed learning environments depend on the cloud, direct access to the Internet is favored rather than directing traffic through the campus network.

Cisco Umbrella is security that adapts to the way we connect to the internet that we have today:

Protection for Remote and Roaming Users: Your users work or train from many locations and devices. They no longer need the VPN to get the job done – they use cloud applications, many of which have not been vetted by IT. What if you had a quick and easy way to protect users and apply acceptable usage policies?

Protection Faces Cyber ​​Threats: Threats continue to increase in sophistication, and the costs of cyber crime continue to rise. But attackers often reuse the same infrastructure in multiple attacks, leaving cyber fingerprints. What if you could use those fingerprints to discover attacks before they launch?

As the person responsible for cybersecurity, your goal is to reduce the detection and defense time against malware. But with all of your security devices, is your network more secure? Are you still inundated with infections? Your security team needs better intelligence, be fast, and have solutions that are flexible, integrated, and easy to implement and manage.

CISCO security in the cloud. News CISCO UMBRELLA


3. Give connectivity to new spaces in the centers, both indoors and outdoors.

Cisco Meraki can help schools deploy and install managed networks from the cloud to support Ipads, Chromebooks, and BYOD initiatives without the cost and complexity of traditional solutions.

It provides specific security solutions for the field of education, (Content filtering, YouTube for schools integrated and much more).

It has specific tools for education, as well as the implementation of network policies for devices, guaranteeing internet access for students and teachers in a secure way and all this controlled from a single screen, thanks to the Cisco cloud management tool Meraki.

Solutel makes these solutions available to you for free for a few weeks

Do not hesitate, contact us!


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