“CISCO Unified Communications Project in ILLES BALEARS TAX AGENCY”Maria Cruz Alcocer
Tributs Balears has 22 branches and more than 190 users, raises the need to migrate to an IP environment to improve its flexibility capacity to grow or decrease. Based on Cisco Call Manager BE solution 6000
Among the requirements raised in this unified communications project, the following stand out:
• Flexibility of growth / decrease.
• Unify your telephone system of your delegations in a single point, unification of voice channels in central
• Savings in calls and costs associated with lines
• Improved customer service times
• High availability of the service.
To carry out this project, Solutel uses the following solutions: Cisco Call Manager BE 6000 , CISCO2900 Gateway, WS-C2960 PoE switching, and a deployment of more than 190 phones.
With the implementation of this project, we have achieved speed in the deployment of new branches and improved service to our customers by managing the time of the branches without loss of calls ”IT Manager, ILLES BALEARS TAX AGENCY.
Solutel With the aim of providing added value solutions to its customers, it offers the following solutions:
Networks without borders : Connect anyone, anywhere and with any device, securely, reliably and seamlessly.
– Wireless Technology
Collaboration: Help people collaborate, solve problems, make decisions and present proposals more quickly no matter the distance.
– Unified Communications, IP switchboards, video calls …
Data Center and Virtualization: Improve the way people in your company work, using the services of our infrastructure.
– Unified Computing
– Storage networks
– Data center switches
– Network migration
– Network update
– Proactive Support