Legal Terms


1.1.Soluciones y Servicios Telemáticos S.L. (hereinafter, SOLUTEL) is an entity whose registered office is located at Avenida de Hermanos Maristas nº28 46013 Valencia and whose VAT number is B-96661467. The contact telephone number is (34) 96 316 37 97, and the fax number is (34) 96 374 83 53. The contact email address is the following:

This entity is registered in the Mercantile Register of Valencia, Volume 5831, Book 3137, Folio 176, Section 8, Sheet V-55181, Inscription 1st.

1.2. Also, the domain name, owned by SOLUTEL, is, being also property,,


2.1. These are the general conditions (hereinafter “general conditions”) that regulate the access, navigation and use of the websites under the domain “” (hereinafter, Web Site), as well as the responsibilities derived from the use of its contents (understood in future by “contents” the texts, graphics, drawings, designs, codes, software, photographs, music, videos, sounds, databases, images, expressions and information, as well as any other creation protected by law national and international treaties on intellectual and industrial property). Regardless of the same, SOLUTEL may establish certain conditions that regulate the use and / or contracting of specific services offered to Users through the Website.

2.2. It will be understood that the access or the mere use of the Website by the User implies the adhesion of the User to the general conditions that SOLUTEL has published at each time they access the Website and that they will be available to users. Consequently, the User must carefully read these general conditions.

In this sense, the User will be understood as the person who accesses, navigates, uses or participates in the services and activities, free or onerous, developed on the Website.

2.3. Also, through the Website, SOLUTEL may enable third parties to advertise or provide their services. In these cases, SOLUTEL will not be responsible for establishing the general and particular conditions to be taken into account in the use, provision or contracting of these services by third parties and, therefore, can not be held responsible for them.

2.4. Before using and / or contracting the specific services provided by SOLUTEL, the User must carefully read the specific conditions created for that purpose by SOLUTEL. The use and / or contracting of said specific services implies the acceptance of the particular conditions that regulate them in the version published by SOLUTEL at the moment in which such use and / or contracting takes place.


3.1. SOLUTEL, as the author of a collective work, or any work or services of any nature, is the owner of the intellectual and industrial property rights of the Website, and is also the owner or has the corresponding license on the rights of intellectual, industrial and industrial property. image about the contents available through it.

3.2. In no case will it be understood that the access and navigation of the User implies a waiver, transmission, license or total or partial cession of said rights by SOLUTEL.

3.3. Consequently, it is not allowed to delete, avoid or manipulate the copyright notice and any other identification data of the rights of SOLUTEL or its holders incorporated to the contents, as well as the technical protection devices, fingerprints or any information and / or identification mechanisms that may be contained in the contents.

3.4. It is also prohibited to modify, copy, reuse, exploit, reproduce, publicly communicate, make second or subsequent publications, upload files, send by mail, transmit, use, treat or distribute in any way all or part of the contents included in the Site Web if you do not have the express written authorization of SOLUTEL or, as the case may be, the owner or holders of the rights to which it corresponds.

In particular, SOLUTEL expressly opposes that the reproduction of its pages can be considered an appointment in the terms provided in Article 32, 1st paragraph of the Intellectual Property Law.

In case you are interested in an authorization or license to use the contents of the Website in any way, go to

4.1. Access to the Website by Users is free and free. However, some of the services and content offered by SOLUTEL or third parties through the Website may be subject to prior contracting of the service or product and to the payment of an amount of money in the manner determined in the corresponding Particular Conditions, in which case they will be made available to you clearly.

4.2. When it is necessary for the User to register or provide personal data in order to access any of the services, the collection and processing of the personal data of the Users will be subject to the provisions of the Privacy Policy collected on the Website.

4.3. It is prohibited to contract products and services through the Website by legal minors, and must obtain prior consent, from their parents, guardians or legal representatives, who will be considered responsible for the acts they carry. out minors under their charge, according to current regulations.


5.1. The contents included in the Website are only provided to consumers or end users. Any unauthorized commercial use of the same, or its resale, are prohibited, unless you have the prior written authorization of SOLUTEL.

5.2. If for the use and / or contracting of a service on the Website, the User should proceed to register it, he will be responsible for providing truthful and lawful information. If as a consequence of the registration, the User is given a password, he / she commits to make diligent use and to keep the password secret to access these services. Consequently, Users are responsible for the proper custody and confidentiality of any identifiers and / or passwords that are provided by SOLUTEL, and agree not to assign their use to third parties, either temporary or permanent, or to allow their access to outsiders The User will be responsible for the use of the services by any illegitimate third party that uses a password for this purpose due to a non-diligent use or loss of the same by the User.

5.3. In virtue of the foregoing, it is the User’s obligation to immediately notify SOLUTEL of any fact that allows the improper use of the identifiers and / or passwords, such as theft, loss, or unauthorized access to them, in order to to proceed to its immediate cancellation. Until such events are reported, SOLUTEL will be exempt from any liability that may arise from the improper use of identifiers or passwords by unauthorized third parties.

5.4. The access, navigation and use of the Website is the responsibility of the User, for which the User undertakes to diligently and faithfully observe any additional instructions given by SOLUTEL or by authorized personnel of SOLUTEL regarding the use of the Website and its contents. Likewise we urge you to communicate to SOLUTEL any fact of which you have knowledge and suppose a conduct contrary to law or violates the rights of any third party either through the tools of the Website or through the contact form.

5.5 Therefore, the User undertakes to use the contents in a diligent, correct and lawful manner and, in particular, undertakes to abstain from:

use the content for purposes or effects contrary to law, morality and generally accepted good practices or public order;
reproduce or copy, distribute, allow public access through any form of public communication, transform or modify the contents, unless you have the authorization of the owner of the corresponding rights or it is legally permitted;
use the contents and, in particular, the information of any kind obtained through the page or the services to send advertising, communications for the purpose of direct sale or with any other kind of commercial purpose, unsolicited messages addressed to a plurality of persons regardless of their purpose, as well as to abstain from marketing or disclosing said information in any way.

6.1. The Website makes available to the User different spaces and participation tools to encourage conversation and the exchange of ideas and opinions among users. Its objective is to remain open and accessible to anyone, provided that basic rules of coexistence and respect are respected.

Through these tools and spaces, the User may:

Have your own space, called Profile, that will identify you under your real name or your user ID (nick) associated with the user account. The user account may, if the User so chooses, be associated with an image (avatar) of his or her choice and that will represent him visually in the different spaces of participation of the Website. The avatars of those users that the User follows and also those who follow the User will be visible in the Profile so that they can be informed and easily recognize them.

In the Profile the activity of participation in the Website will be reflected. The comments of the User are public and can be consulted in a Profile together with the answers and mentions received from other users. Other users may follow the activity of the User that is generated on the Website, the comments or the contests and promotions in which the User is participating.

In the Profile the activity of participation in the Website will be reflected. The comments of the User are public and can be consulted in a Profile together with the answers and mentions received from other users. Other users may follow the activity of the User that is generated on the Website, the comments or the contests and promotions in which the User is participating.

In the Profile the activity of participation in the Website will be reflected. The comments of the User are public and can be consulted in a Profile together with the answers and mentions received from other users. Other users may follow the activity of the User that is generated on the Website, the comments or the contests and promotions in which the User is participating.

This profile will be public but will remain hidden, only visible by the user, certain private activities (such as start tracking, moderate content, individual notifications of participation in promotions and games and any other private notifications)

6.2.Norm of Participation

In no case will the publication of contents that manifestly encourage hatred, contempt or discrimination on the basis of birth, race, sex, religion, nationality, opinion or any other personal or social circumstance be permitted. Neither will be tolerated, in any case, whatever their purpose, the attempts to supplant the identity of third parties or the publication of private contact data.
Neither will be approved messages that contain ‘spam’ or those with links to sites that have nothing to do with the reason for the conversation.
We seek educated messages for an exchange of opinions, so personal attacks or messages not related to the conversation will not be allowed.
To avoid repeated comments, we recommend reading a conversation first before participating in it.
The User is responsible for the totality of the manifestations in Internet as in any other place.
The messages of users do not necessarily correspond to our editorial line.
The Website reserves the right to suppress, for any reason and without prior notice, any information or content generated in the participation spaces.
The Website provides a tool for reporting inappropriate messages or content accessible through a button enabled for that purpose.
The Website expressly declines any liability arising from the contents hosted by users, without prejudice to which will take appropriate measures to detect and address claims about possible illicit activities by them, reserving expressly the possibility of interrupting at any time and without prior notice, temporarily or permanently, the participation service offered to any user whose contents may be considered illegal, prohibited or simply inappropriate.

7.1. In the event that the User sends content of any kind to the Website, it declares, guarantees and accepts that it has the right to do so freely, that said information does not infringe any intellectual property, trademark, patent, trade secret, or any third party right, that said information is not confidential and that said information is not harmful to third parties.

7.2. The User acknowledges taking responsibility and will leave SOLUTEL harmless for any damage derived from any communication that he personally provides or in his name, reaching such responsibility without any restriction the accuracy, legality, originality and ownership of it.

7.3. SOLUTEL reserves the right to decide on the disclosure or publication of the contents sent by the User.

7.4. In the event that the contents sent by the Users contain images (including the avatar) the User declares and guarantees and accepts:

Who is of legal age for legal purposes.
That he is the author or owner of the rights of the images and that he has the right to send them and that they do not infringe any intellectual property rights, trademark or any other third party right.
That the aforementioned images have been made with the consent of the persons appearing in them and that, in case of appearing minors, the aforementioned consent has been provided in writing by their legal representatives and may be accredited at any time that is required for this purpose.

7.5. SOLUTEL reserves the right to publicly communicate the images it deems appropriate and is entitled to reproduce and communicate them in all media owned by it.

7.6. The User acknowledges taking responsibility and will leave SOLUTEL unharmed for the previous manifestations.

7.7. The User assigns to gratuitous title to UNIT EDITORIAL, without character of exclusive, the rights of reproduction, distribution, transformation and public communication, in all the possible modalities, in relation to the sent contents (photographies, images with or without movement, texts, information, databases, sound recordings or any other works or services). The aforementioned assignment is made for everyone, for the maximum duration currently provided for in the Intellectual Property Law and with express power of assignment to third parties.


8.1. SOLUTEL does not guarantee the legality, reliability, usefulness, veracity or accuracy of the services or the information disseminated through the Website.

8.2. As a result, SOLUTEL does not guarantee or be responsible for: (i) the continuity of the contents of the Website; (ii) the absence of errors in said contents or the correction of any defect that may occur; (iii) the absence of viruses and / or other harmful components on the Website or on the server that supplies it; (iv) the invulnerability of the Website and / or the impregnability of the security measures adopted in it; (v) the lack of usefulness or performance of the contents of the Website; (vi) the damages caused to itself or to a third party, any person that infringes the conditions, rules and instructions that SOLUTEL establishes on the Website or through the violation of the security systems of the Website.

However, SOLUTEL declares that it has adopted all the necessary measures, within its possibilities and the state of technology, to guarantee the functioning of the Website and to prevent the existence and transmission to the Users of viruses and other harmful components.


Links to other Websites

9.1. On the Website, the User may find links to other web pages through different buttons, links, banners, etc., which are managed by third parties. SOLUTEL does not assume any type of responsibility for any aspect related to the web page to which a link is established from the Website.

9.2. Links on other websites to the Website

9.3. If any User, entity or website wishes to establish any type of link to the Website, it must comply with the following conditions and requirements:

The link can be directed to the Main Page of the Website.
The link must be absolute and complete, that is, it must take the User, through a click, to SOLUTEL’s own URL and must fully cover the entire length of the Website’s screen. In any case, unless SOLUTEL expressly authorizes it and in writing, the website that makes the link may reproduce, in any way, the Website, include it as part of its website or within one of its “frames” or create a “browser” on any of the pages of the Website.
In the page that establishes the link, it will not be possible to declare in any way that SOLUTEL has authorized such link, unless SOLUTEL has done it expressly and in writing. If the entity that makes the link from its website to the Website would like to include on its website the brand, name, trade name, label, logo, slogan or any other type of identifying element of SOLUTEL and / or the Website, must have previously with your express authorization and in writing.
SOLUTEL does not authorize the establishment of a link to the Website from those web pages that manifestly encourage hatred, contempt or discrimination based on birth, race, sex, religion, nationality, opinion or any other personal or social circumstance and in general, that contravene morality, public order or generally accepted social norms.

9.4. SOLUTEL does not assume any responsibility for any aspect related to the web page that establishes this link to the Website, specifically, but not limited to, its operation, access, data, information, files, quality and reliability of its products and services, its own links and / or any of its contents, in general.

Services provided by third parties through the Website

9.5 SOLUTEL does not guarantee the legality, reliability and usefulness of the services provided by third parties through this page or about which SOLUTEL only acts as a means of advertising or intermediary service provider.

9.6. SOLUTEL will not be responsible for damages of any kind caused by the services provided by third parties through this page, and in particular, by way of example, those caused by:

the breach of the law, morality or public order;
the incorporation of viruses or any other computer code, file or program that may damage, interrupt or impede the normal operation of any software, hardware or telecommunications equipment;
infringement of intellectual and industrial property rights, business secrets, contractual commitments of any kind.
the performance of acts that constitute illicit, deceptive or disloyal advertising and, in general, that constitute unfair competition;
the lack of veracity, accuracy, quality, relevance and / or timeliness of the contents transmitted, disseminated, stored, received, obtained, made available or accessible;
the infringement of the rights to honor, personal and family privacy and the image of people or, in general, any type of rights of third parties;
the inadequacy for any kind of purpose and the defraudation of the generated expectations, or the vices and defects that could be generated in the relationship with third parties;
the breach, delay in compliance, defective fulfillment or termination for any reason of the obligations contracted by third parties and contracts made with third parties.


10.1. SOLUTEL may modify the terms and conditions stipulated herein, in whole or in part, publishing any change in the same way as these general conditions appear or through any type of communication addressed to the Users.

10.2. The temporary validity of these general conditions coincides, therefore, with the time of their exposure, until they are totally or partially modified, at which time the modified general conditions will become valid.

10.3. Regardless of the provisions of the particular conditions, SOLUTEL may terminate, suspend or interrupt, at any time without prior notice, access to the contents of the page, without the User being able to demand any compensation. After said termination, the prohibitions of use of the contents set out above in these general conditions will remain in force.



11.1. The headings of the different clauses are only informative, and will not affect, qualify or extend the interpretation of the general conditions.

11.2. If there is a discrepancy between the provisions of these general conditions and the specific conditions of each specific service, the provisions of the latter will prevail.

11.3. In the event that any provision or provisions of these general conditions are considered null and void or inapplicable, in whole or in part, by any court, tribunal or competent administrative body, said nullity or non-application will not affect the other provisions of the general conditions or the particular conditions of the different SOLUTEL services.

11.4. The non-exercise or execution by SOLUTEL of any right or provision contained in these general conditions will not constitute a waiver thereof, unless acknowledgment and agreement in writing by you.


12.1. The relations established between SOLUTEL and the User shall be governed by the provisions of current regulations regarding the applicable legislation and the competent jurisdiction. However, for cases in which the regulations provide for the possibility for the parties to submit to a jurisdiction, SOLUTEL and the User, expressly waiving any other jurisdiction that may apply, submit to the Courts and Tribunals of the city of Valencia.